Maine.gov

This Department of Labor web portal is your central location to access unemployment claim history (including histories for the LIHEAP program), the Maine JobLink, the Maine CareerCenters and to file and manage your unemployment compensation claims, if applicable. You will need to create an account to access the portal.

February and March Job Fairs

Visit your local CareerCenter to prepare your resume and practice your interviewing skills to be ready for the upcoming job fairs:

  • February 22, 9 a.m. to noon, Hancock County Spring Job Fair, Ellsworth Elementary-Middle School
  • February 27, 1 to 4 p.m., York County CareerCenter, Springvale
  • February 27, 2 to 4 p.m., Augusta CareerCenter
  • March 1, noon to 3 p.m., All Occupations Job Fair Greater Portland CareerCenter
  • March 6, 10 a.m. to noon, Lewiston CareerCenter
  • March 7, 10 a.m. to 2 p.m., Belfast Regional Job Fair, University of Maine Hutchinson Center
  • March 9, 9 a.m. to noon, Customer Service Job Fair, Bangor Mall
  • March 9, 9 a.m. to 1 p.m., Northern Maine Community College Spring Job Fair, Presque Isle
  • March 21, 10 a.m. to 2 p.m., Southern Midcoast Hiring Fair at Cook's Corner Mall, Brunswick
  • March 27, 1 to 4 p.m., York County CareerCenter, Springvale

Lists of participating employers as well as upcoming job fairs in other parts of the state are frequently updated on the Department's Job Fair webpage: http://www.mainecareercenter.com/employment/jobfairs.shtml .


Mailing Information on Tax Form 1099-G for Unemployment Claimants

Tax Forms 1099-G for Unemployment Claimants who filed in 2016 are being mailed the week of January 16 to the last address we have on file. If you moved and did not update your address with us, your 1099G will not be forwarded. You will need to call the claims center at 1-800-593-7660 to request a copy.

  • If as of January 31 you have not received a copy of your 1099-G for 2016, call and speak to a customer service representative at 1-800-593-7660.

  • If you need a copy of a 1099-G form for tax year 2015 or earlier, you will need to speak to a customer service representative. A fee will apply.

  • If you disagree with the amount of unemployment benefits you received listed on the 1099-G form, call Benefit Payment Control at 207-621-5154.

  • Reminder: Amounts are based on pay date not week-ending date.


Helpful Tips to Activate and Maintain Your Maine JobLink Account When Filing for Unemployment

Here are some helpful tips to help you file your unemployment claim more quickly and keep your Maine JobLink account active while you look for work. Unemployment claimants are reminded that they must have a complete and active profile every week in which they file for benefits.

Filing online is faster, easier, and less stressful than calling on the phone and waiting on hold! If you do need to call, expect long wait times this winter.

Answers to MaineJobLink Frequently Asked Questions are available at http://www.maine.gov/labor/unemployment/mjb.html .

I'm not sure how to file for unemployment online. How do I start?

  • Use your personal email address to open your account and do not use a false email address. If you've gone through the steps to open an account, be sure you've checked your email to activate your account by following the directions. Do not create a second account for filing a claim. You will need your Social Security Number and that of any child you are claiming as a dependent when you file.

  • The system gives you three tries to type in your correct email and password. After the third unsuccessful attempt, the system will lock you out for 24 hours. After two tries, click the link for either Forgot your email? or Forgot your password? and follow the directions. This prevents your account from locking you out.

I had an account in the old Maine Job Bank. What happened to my information? How do I get to it?

  • Your Maine Job Bank account transferred to the new Maine JobLink system. In order for you to file for benefits, the unemployment system must see that your Maine JobLink account is complete.

  • If you have not logged in since using the old Maine Job Bank, you may be required to reset your password in order to gain access to your Maine JobLink account. If so, you will be asked a security question about your date of birth. During the transitioning of Maine Job Bank accounts to Maine JobLink accounts, the default answer to this question was set in the format of mmddyyyy, for example: 03121979.

  • If you need to reset your password, go to https://joblink.maine.gov/ada/r/forgot . Disregard the note on date formatting on that webpage and follow the above instructions instead.

  • If you need assistance with your Maine JobLink account, contact your closest Maine CareerCenter at http://www.mainecareercenter.gov/locations/index.shtml

  • Make sure all required question are answered by clicking on “My Profile.” Select “Personal Information,” click on “edit personal information” and make sure all asterisked questions are answered, especially the ones with red indicators. Common unanswered questions are: “Are you an individual with a disability?” and “Are you a registered apprentice?”

  • Because the JobLink has improved features, you will need to provide some additional information by completing the required fields and uploading or creating a resume to be considered fully registered. Maine JobLink requires some different and/or additional information than the previous Maine Job Bank.

  • If you are re-opening a benefit year, be sure to provide your Social Security Number in your Maine JobLink account before filing any unemployment claim so that your Maine JobLink account will be matched to your unemployment account (you will have the option to remove your Social Security Number when you are no longer collecting unemployment).

I am seeing an Error Message about my resume. What do I do?

Log on and make sure your resume is complete AND active:

  • Expired Resume? The date will be in red. Click on the date, activate by selecting number of days to remain active (up to 90 days).

  • No resume? Log in to your Maine JobLink account and follow through with the required questions. To create a new resume, select “Create Resume” and to upload an existing resume, select “Upload your Resume.”

  • Incomplete resume? Select View Options, View/Edit. Answer any unanswered required questions.

The system is not accepting my dates. What do I do?

  • Maine JobLink Dates: If you need to enter your birthday at any time and it is not being recognized, try re-entering without such symbols as – or / . Still not recognized? Contact your local CareerCenter (find locations at http://www.mainecareercenter.gov/locations/index.shtml ) or call Maine JobLink at 207-623-7967.

I never used the old Maine Job Bank system and need to file for unemployment. What do I do first?

  • You should file for unemployment first. The system will create a new, partial Maine JobLink account for you as the last step in filing your initial claim; this automated process takes about an hour. As part of that process, you will be emailed a username and temporary password. Once logged into your Maine JobLink account, you will need to complete your registration to activate the account. It will need to be complete before filing your next claim for unemployment.

What does Maine JobLink require for a "complete" registration when filing for unemployment benefits?

  • Solely logging into your JobLink account will not be enough to pass the unemployment system’s requirement for registration with the JobLink. Logging in is only the first step.

  • Maine JobLink requires that your account have a resume to be considered complete, which you can upload or create within your JobLink account.

  • It will be helpful if you have your resume with you when you log in to complete your account. If you need to visit a CareerCenter for assistance, please bring that information with you.

How do I access Maine JobLink?


To access these services, you will need all of the following:

  • An active Department of Labor Portal account.
  • A Complete and Active registration on your State's joblink system that is separate from your portal account.
  • Your Social Security Number.
  • If you would like to apply for additional benefits for any dependents, you will also need your spouse's Social Security Number.
  • Your PIN (for current or recent filers).
  • If you are not a U.S. Citizen, your Alien Registration Number and Expiration Date.
  • Employment Information (for initial claims and weekly claims filings).

Get Help

Tips for Using the Unemployment Web Portal

  1. You should only create one portal account. If you have already gone through the steps to open an account, be sure you have checked your email to activate your account by following the directions before starting to create an account again.
  2. The system will give you three tries to type in your correct email and password. After the third unsuccessful attempt, the system will lock you out for 24 hours. After two tries, click the link for either Forgot your email? or Forgot your password? and follow the directions. This will prevent your account from locking you out.
  3. Do not use a false email address. You MUST have access to a valid email address in order to activate your account by going to the email address that you used to create the portal account and then following directions to validate the account. The Department of Labor will not provide your email address to any third party.
  4. Each person filing for a portal account must have his or her own email address.
  5. A new portal account needs to be set up even if you have used the previous unemployment web claims system.
  6. Your Maine JobLink account is different than your unemployment web portal account, the JobLink login will not work on the web portal. Note, however, that your unemployment client ID will be the same in Maine JobLink.
  7. If you call for customer assistance, be sure to let the person who answers the phone know which account you are calling about to make sure you are speaking to the correct staff person who can help you. We may refer you to other staff.
  8. You may file an initial claim for unemployment benefits if you do not have a Maine JobLink account. If you do so, the information from your initial claim will be used to initiate an account on Maine JobLink. However, before filing a weekly claim for benefits, you must activate and complete your Maine JobLink account. If you reside outside of Maine, you must be registered with the state JobLink of the state where you reside.
  9. If you have used an account on the Department of Labor's previous job board system, the Maine Job Bank, that account will have transferred to Maine JobLink. Information about accessing your account is here. You will need to log in, activate it and complete any missing information before filing a weekly claim. Be sure to include your Social Security Number before filing any unemployment claim (initial or re-opening a benefit year) so that the unemployment system can match your existing account and you will avoid the system creating a second account for you.
  10. Find answers to frequently asked questions about the Maine JobLink registration requirement at http://www.maine.gov/labor/unemployment/mjl.html.

Having a technical problem with using this website that is unrelated to unemployment?

  • Find Answers to frequently asked questions about Internet browsers, cookies, using this site on mobile devices and other technical problems.

Questions about this service? Contact the Department of Labor at 1-800-593-7660. TTY users dial Maine Relay 711.

The Maine Department of Labor provides equal opportunity in employment and programs. Auxiliary aids and services are available to individuals with disabilities upon request.

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(If you have not accessed your unemployment claims account since February 4, 2015, you must create a new account using the orange "Create Account" button below.)

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